What Is OpenPOS?

OpenPOS helps you launch an AI-native restaurant — a restaurant designed from the ground up to work with AI agents and humans together. AI sets up your online presence, operates alongside your team day-to-day, grows your business over time, and opens your restaurant to an entirely new channel: AI agents that discover you, recommend you, and order from you on behalf of customers.

This isn't AI bolted onto an old POS system. It's a new way of running a restaurant.

What is an "AI restaurant"?

Today, restaurants rely entirely on humans — owners manage operations, staff take orders, customers browse menus. An AI restaurant adds a new layer: AI agents as active participants at every stage.

• AI sets up your business — Describe your restaurant in a paragraph. AI creates your branded website, menu, and online ordering in minutes — not weeks of design and development.
• AI operates alongside your team — An AI Manager monitors your sales, flags problems (slow days, underperforming items, inventory issues), sends daily briefings, and recommends actions. It's a co-manager that never sleeps.
• AI grows your business — The AI Manager identifies growth opportunities: which promotions to run, which customers to re-engage, when to expand your menu. As it learns your business, its recommendations get sharper.
• AI agents become a new channel — When a customer asks ChatGPT, Gemini, or Claude "order me Thai food for pickup", the AI agent needs to find a restaurant, read its menu, and place an order. Your AI restaurant is designed for exactly this — structured data, open APIs, and real-time availability that any AI agent can consume.

A new paradigm

Think about what happened when restaurants went online. Suddenly, having a website and delivery presence wasn't optional — it was a new channel that drove real revenue. AI is the next version of that shift.

AI agents are already helping millions of people discover restaurants, check menus, and place orders. But most restaurants are invisible to these agents because their data is locked inside closed POS systems like Toast, Square, and Clover. An AI restaurant on OpenPOS is discoverable by default — your menu, hours, availability, and ordering are all accessible to every AI agent, automatically.

This isn't a future prediction. It's happening now, and the restaurants that are visible to AI agents today will capture this new channel first.

How AI and humans work together

An AI restaurant doesn't replace your team — it augments them:

• Your AI Manager handles analysis, monitoring, and recommendations. Your team handles the food, the hospitality, and the judgment calls.
• AI agents take orders from customers who prefer chat or voice. Your staff handles walk-ins, phone calls, and the personal touch.
• Your staff app gives your team real-time orders, 86 management, delivery tracking, and host stand tools — informed by AI insights.

The balance between AI and human involvement is evolving. OpenPOS is designed to grow with this — giving you more AI capabilities over time while keeping your team in control of the experience.

Everything you need, included

OpenPOS is a complete restaurant platform — not a basic POS with paid add-ons:

• AI-generated website and online ordering (pickup, delivery, dine-in, curbside)
• AI Manager with daily briefings, recommendations, and chat assistant
• Full menu management with modifiers, variations, and instant 86
• Reservations, waitlist, and catering (online orders + custom quote pipeline)
• Real-time analytics, CRM, email/SMS marketing, promotions, and loyalty
• Staff management, kitchen display, mobile staff app, delivery, and pickup lockers
• Payments via Stripe — cards, Apple Pay, Google Pay

Simple pricing — you keep 92%

OpenPOS charges an 8% operations fee on orders — covering payment processing, AI, fraud protection, and payouts. Plans start at $49/month, and the Free plan lets you build everything before going live. No contracts, no hidden fees. See Set Up Payments & Understand Pricing for details.

You don't need to switch

Already using Toast, Square, or Clover? Keep them. OpenPOS isn't asking you to rip out what works. Think of it as adding a new AI-powered channel — a second storefront that's built for how customers will order in the future. Run it alongside your existing setup, link to it from your Google Business Profile, Yelp, or social media. Or, if you're ready, switch over and use OpenPOS as your main — totally up to you.

If you're starting fresh, even better — AI sets up your website, menu, and ordering in minutes.

Why AI-native matters

Traditional POS platforms were built for a pre-AI world. They're closed systems where your data stays locked behind proprietary walls — invisible to AI agents, hard to export, impossible to integrate freely. They charge $69-165/month base, then $25-100/month per add-on.

OpenPOS is built from the ground up for a world where AI agents are your new customers, your new marketing channel, and your co-manager. As AI evolves rapidly, your restaurant keeps up and reaps the benefits automatically. The restaurants that launch as AI-native today will have a structural advantage that compounds over time.